Data Protection Policy

pkbd's Privacy Policy

Your personal information is of the highest importance to pkbd. Through SSL encryption and strict data protection practices, we ensure that every piece of your information remains completely safe and confidential.

Last updated: January 2026

This Privacy Policy ("Policy") applies to users of the pkbd platform. By visiting or using the pkbd.lat website, you are considered to have accepted the terms set out in this Policy. We place the highest importance on protecting your personal information and do not transfer your data to any third party without authorisation. Please read this Policy in full, and if you have any questions, contact our support team.

1

What Information We Collect

For the purpose of registration and service delivery on the pkbd platform, we collect the following types of information. Each piece of information is collected for a specific purpose and is used only for that purpose.

1.1 Personally Identifiable Information

  • Full name and date of birth (for age verification — minimum 21 years)
  • Email address and mobile number
  • National ID card or passport number (for KYC verification)
  • Current address and country of residence

1.2 Financial Information

  • Payment method details — bKash, Nagad, Rocket, Upay, and bank account information
  • Transaction history, deposit and withdrawal amounts
  • Wallet balance and bonus history

1.3 Technical Information

  • IP address and device type (mobile, desktop)
  • Browser type, operating system, and language settings
  • Site access times, page visit data, and cookie data
  • Gaming activity — which games were played and how much time was spent
2

Purpose of Data Use

pkbd uses the information you provide only for the legitimate purposes listed below. No information is sold for marketing or third-party advertising.

Account Management

Your information is used to create, verify, and manage your account. The KYC process is followed to ensure login security and confirm your identity.

Financial Transactions

Financial information is used to process deposits and withdrawals, prevent fraud, and ensure secure payments.

Security and Protection

Technical information is used to detect and prevent unauthorised access, fraudulent activity, and cyber threats.

Customer Service

Your information is used to respond to support requests, resolve account-related issues, and provide assistance in Bengali and English.

Important: pkbd never sells your information to third-party advertisers or shares it for commercial purposes.
3

Cookie and Tracking Technology

pkbd uses cookies and similar technologies to keep the website running smoothly and to improve your experience. Cookies are small text files stored on your device.

3.1 Types of Cookies

  • Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions. These cannot be disabled.
  • Functionality cookies: Help remember your preferences such as language and layout.
  • Analytical cookies: Used to analyse website traffic and usage patterns, helping to improve the quality of service.
  • Security cookies: Used to detect fraudulent activity and ensure account security.

3.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the site. Disabling essential cookies will prevent you from logging in to pkbd.

4

Sharing Data with Third Parties

pkbd follows strict policies regarding data sharing with third parties. Limited information may be shared only in the following circumstances:

  • Payment processors: The minimum information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is sent to the relevant payment service provider.
  • Legal obligations: Required information may be provided in response to a court order or a lawful request from a legal authority.
  • Technology service providers: Information may be shared in encrypted form with trusted technology partners for site operation and security — however, they may not use it for their own purposes.
  • Fraud prevention: Necessary information may be exchanged with industry security organisations to identify fraudulent activity.
Clear statement: pkbd never sells your information, provides it to advertisers, or rents it out for commercial purposes.
5

Data Retention and Duration

pkbd retains your information only for as long as necessary. The retention periods for different types of information are listed below:

  • Active account data: Retained for as long as the account is active, and for a specified period after account closure in accordance with legal requirements.
  • Transaction records: Retained for a set period to meet legal obligations related to financial regulations.
  • Support communication history: Retained for a limited period for the purpose of service quality review and complaint resolution.
  • Log files and technical data: Deleted regularly for security review purposes.

After your account is closed or deactivated, your information will be securely deleted, though certain data may need to be retained due to legal obligations.

6

Data Security Measures

pkbd's security framework follows the highest industry standards. We use multiple layers of security to protect your information:

SSL Encryption

All data transmissions are secured through SSL/TLS encryption, preventing third parties from intercepting your information.

Two-factor verification

An additional verification layer is used at login to ensure account security.

Firewall protection

Advanced firewalls and an intrusion detection system (IDS) keep servers secure.

Regular security audits

Regular security assessments are conducted to identify system vulnerabilities.

Real-time monitoring

Unusual activity is detected immediately through 24/7 system monitoring.

Secure data storage

All data is stored in encrypted form on secure servers with regular backups taken.

7

Your Rights

As a pkbd user, you have the following rights regarding your personal information. Contact our support team to exercise these rights.

  • Right of access: You have the right to know what information we hold about you and to receive a copy of it.
  • Right to rectification: If your information is incorrect, you may request that it be corrected. We will make the appropriate correction after verification.
  • Right to erasure: Subject to legal obligations, you may request that your information be deleted.
  • Right to restrict processing: In certain circumstances, you may request that the processing of your information be limited.
  • Right to object: You have the right to object to the use of your information for specific purposes.
  • Right to portability: In some cases, you may request to receive your information in a machine-readable format.
To exercise these rights, email [email protected] or contact us via live chat. pkbd will respond to your request as quickly as possible.
8

Protection of Minors

pkbd is an entertainment betting platform for those aged 21 and above only. We do not knowingly collect any information from minors (those under 21 years of age).

We verify age during the registration process. If any person registers using false information, their account will be closed immediately and the collected information will be deleted.

If a parent or guardian suspects that their child is using pkbd, please contact us — we will take prompt action.

9

Policy Changes and Updates

pkbd reserves the right to review and update this Privacy Policy as needed. The following process will be followed in the event of changes:

  • For significant changes, a notification will be sent to your registered email address.
  • The updated policy will take effect from the date it is published on the website.
  • Continuing to use the site after changes have been made will be considered acceptance of the new policy.
  • We can provide previous versions of the policy upon request.

We recommend that you visit this page regularly to stay informed about the latest information.

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the pkbd support team. Our expert team is available 24/7 to assist in Bengali and English.

Live Chat 24/7 direct support — for immediate assistance
Language Support Assistance available in Bengali and English

Quick Links

Use the links below to read the related policy pages: